Job Description

Job Summary

The Program Manager works closely with the Probation Services Division’s Administrative Services Manager and the management team in developing and monitoring community based supervision programs. Responsibilities include assisting in the design and implementation of offender supervision and monitoring programs, supervision of staff, recruitment and selection, management of the disciplinary process, employee performance evaluations, and staff training. The manager is responsible for project management and the development of performance measures, data preparation and analysis, and presentation to stakeholders.


The Program Manager assists in writing and implementing policies and procedures consistent within legal requirements and departmental goals. The work involves coordination with court and criminal justice personnel and collaboration with community agencies to ensure effective implementation of programs. The Program Manager represents the department at various events such as meetings and hearings to ensure that departmental goals, views, and positions are served.


The Program Manager responds to the most sensitive inquiries and complaints and resolves operational and policy issues. The current position requires the knowledge of best practices in the field of offender supervision. This position receives general direction from the Probation Services Division’s Administrative Services Manager.



Experience & Education:


Bachelor’s degree and three (3) to five (5) years of responsible management experience in probation and/or pretrial type services programs.  A master’s degree in Criminal Justice or a related field is highly desirable.


Knowledge of:  Principles and practices of public sector organization and corrections program operations; project management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development, justification and control; application and interpretation of County, state and federal laws and regulations relevant to community based corrections; performance measures and program evaluation; personal computer applications including word processing, spreadsheet, and relational database programs; departmental policies procedures, trends and practices within corrections programs.


Ability to: Effectively plan, assign, direct and evaluate the work of subordinates, including delegating responsibility and authority; carry out policy directives to the governing authority in an effective and timely manner; establish and maintain effective working relationships with the public, other governmental jurisdictions, contractors, and other County staff; communicate and express ideas effectively – orally and in writing; prepare concise, clearly written reports, proposals and recommendations; assist in evaluating and developing programs; develop outcome measures and evaluation tools.


Other Special Requirements: Some positions require a valid driver’s license and a successful criminal background check as required by law.


For complete job announcement, application requirements, and to apply on-line, please visit our website at:
Salary Grade: M2.823 $6,192.00 – $8,746.00- per month

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