Program Assistant – Public Works, Community Engagement

Job Description

APPLICATIONS SUBMITTED ON THIS PLATFORM WILL NOT BE ACCEPTED. YOU MUST APPLY ON CLARK COUNTY’S WEBSITE TO BE CONSIDERED FOR THE POSITION.

 

For Complete Job Announcement, Application Requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:

 

https://www.clark.wa.gov/human-resources/explore-careers-clark-county

 

 

Job Summary
This position is a program assistant within the Community Engagement section of Public Works and supports community outreach activities for the department’s various projects and programs. This position plans, coordinates and administers specific aspects of outreach plans for Public Works projects and programs; coordinates public meetings; works with project managers to track outreach and project progress; updates webpages; manages Title VI compliance of outreach activities; drafts and sends mailers; drafts social media content; orders and manages supplies; processes invoices; manages legal ads for projects; and provides administrative support for various teams within the Community Engagement program.

This position reports to the Community Engagement manager/public information officer.

This position is represented by Local 307CO – Washington State Council of County and City Employees.

 

Qualifications
Education and Experience:

· Job-related degree or three to five years of experience in customer service or government agency administration

· May be required to possess or obtain a valid motor vehicle operator’s license

 

Knowledge of: Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Teams); program planning, scheduling, monitoring and problem solving; customer service best-practices; research techniques and data analysis; budget tracking, justification and control; application of county, state and federal laws, regulations and policies relevant to program areas; public outreach/community engagement best practices and principles; Adobe software and basic graphic design/creation; proper grammar, spelling and punctuation

 

Ability to: Effectively and independently manage multiple projects at once using advanced organization, task tracking and planning techniques; carry out directives of management in an effective and timely manner; establish and maintain effective working relationships with the public, other governmental jurisdictions, contractors and staff; communicate and express ideas effectively, orally and in writing; apply policies, procedures, laws/regulations and best practices to independently solve problems, with assistance from program coordinators or supervisor for complex issues; manage compliance with Title VI and laws pertaining to public notice of public projects

 

Selection Process:

Resume and other documents must be attached together in the ‘Resume Upload’ section of the application.  Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.

 

Application Review (Pass/ Fail) – An online application is required.  Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

 

Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

 

Oral Interview – The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement.  Top candidate(s) will continue in the process.

 

Employment references will be conducted for the final candidates and may include verification of education.

 

It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.

 

First review of candidates will be August 12th. This recruitment may close at any time on or after the first review date with no additional notice.

 

 

Examples of Duties
Duties may include but are not limited to the following:

· Coordinates community meetings and events (“open house” events, for example) for Public Works projects and programs, working with project managers and program coordinators to schedule the events, manage meeting space rental contracts, coordinate supplies, manage audio/visual needs, manage event registrations, send event notifications, schedule practice sessions, manage and direct event set-up and take-down, and more.

 

· Works with project managers to gather project or program information, and assists in creating and implementing communications and public participation plans based on information from the project manager.

 

· Uses Adobe software (primarily InDesign, Photoshop and Adobe Express) and existing templates to draft mailers, signage and graphics.

 

· Ensures Title VI compliance of outreach activities.

 

· Works with project managers to determine geographic boundaries for recipients of project mailers and other notices and compiles a mailing/dissemination list using geographic information system software.

 

· Drafts social media campaigns, reels, stories and posts and assists with management of social media content calendar.

 

· Creates, updates and maintains Public Works webpages.

 

· Manages the Public Works outreach email inbox, responding to residents and forwarding complex inquires to the appropriate staff.

 

· Provides administrative support for the Community Engagement section, including managing subscriptions for services and software, ordering supplies, processing invoices, and meeting and activity logistics coordination.

 

· Drafts and sends project and program updates via the Public Works email list.

 

· Proofreads and edits documents, presentation materials, brochures and other materials for grammar, clarity, punctuation and spelling and examines documents for completeness and clarity.

 

· Represents Public Works and educates the public about department programs and projects while tabling at community events.

 

· Works within established budgets, program guidelines and requirements.

 

· Contributes to the evaluation of program performance.

 

· Coordinates activities with those of other related programs, departments or agencies; works through issues, relying on manger’s assistance to resolve significant issues.

 

· Other duties as assigned

 

 

 

 

 

Salary Grade
Local 307.7

 

Salary Range
$27.30 – $36.85- per hour

 

Close Date
Open Until FilledRecruiter
Rori JonesEmail:

Rori.Jones@clark.wa.gov

 

Equal Opportunity Employer
Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County’s Equal Employment Opportunity Plan is available at http://www.clark.wa.gov/human-resources/documents.

 

 

Employee Benefits and additional compensation
Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation.  Some types of employees in some positions and bargaining units might have different benefits and additional compensation.  More specific benefit information for the different bargaining units can be found at https://clark.wa.gov/human-resources/employee-benefits. Also please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.

 

 

Retirement Information
All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice.
For additional information, check out the Department of Retirement Systems’ web site here: http://www.drs.wa.gov/

 

 

 

 

If you are in need of ADA/Section 504 assistance for accommodations, please contact Human Resources at (564) 397-2456; Relay (800) 833-6388.